Student Administrator - S&E

ARU - Chelmsford

Job Description

Job Purpose: This is an exciting opportunity for an experienced administrator to join our Chelmsford team within the Faculty of Science and Engineering. You’ll provide administrative support and advice including face-to-face student guidance, handling telephone enquiries and using computer-based information systems.
Start Date: 26th April 2021 (ASAP)
End Date: 31st August 2021
There is the opportunity that this successful post holder could be subsumed into the fixed term Maternity Leave cover and a permanent post.
Hours: 37hrs per week - Monday to Thursday 9am until 5pm, Friday 9am until 4.30pm
Location: Remote working / Chelmsford Campus
Rate of pay: £11.62ph
  • Maintain accurate and secure record keeping in either electronic or paper format.
  • Produce documentation to required standards and within agreed deadlines.
  • Have an understanding of, and be able to input, retrieve and interpret information from our student database system, following appropriate and continued training.
  • Collect and collate assessments and forward to external examiners. 
  • Have a broad understanding of our procedures, rules and regulations.
  • Organise and service School meetings.
  • Deal effectively with students, colleagues and external enquiries and ensuring they are dealt with satisfactorily or referred to a more appropriate colleague.
  • Provide effective liaison with colleagues, professional bodies, employers, external examiners and regional partners.
  • Proven administrative experience
  • Demonstrable experience of, and desire to enhance the high standards of customer care within the faculty 
  • Excellent communication skills
  • Excellent IT skills with a good knowledge of Microsoft Office 
  • Good organisational and interpersonal skills
  • Ability to manage own workload 
  • Ability to prioritise and multi-task
  • Close attention to detail
  • Good customer care
  • Team working skills
  • Ability to work in a pressurised environment
  • Understanding the confidential nature of the work
How to apply: Please click on the apply button and ensure your CV is up to date
Only successful candidates will be contacted due to the number of applications received

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