Bistro Front of House Assistants (Cambridge)

Location
Cambridge
Vacancy Type
External Temp
Employability Skills:
Business & Commercial

Job Description

Our client is a hospice that supports people living in Cambridgeshire with an advanced serious illness or a life-limiting condition and those in need of end-of-life care. They care for more than 4,000 patients each year at their Hospice in Cambridge. They have a need for assistants in their bistro to maintain the highest standard of cleanliness and tidiness, according to current health and food hygiene legislation, at all times. The purpose of this role is to ensure customer requests are dealt with promptly and efficiently, ensure total guest satisfaction is achieved Provide a level of service that exceeds customer expectations

 
The Bistro is located in Great Shelford with capacity for up to 50 people. The Bistro prides itself on delivering a freshly prepared and home cooked menu of delicious items for visitors, staff members, in and outpatients and collaborating with Venue Hire to deliver excellent service for people attending our Conference Centre.
 
Pay rate: £10.42 per hour
Location: Great Shelford, CB22 3FB - please check you can get to the location before you apply. 
Shifts Available:
  • Friday 15 Dec: 10am-2:30pm
  • Wednesday 20 Dec: 8am-4pm
  • Thursday 21 Dec: 10am-2:30pm
  • Friday 22 Dec: 10am-2:30pm
  • Friday 29 Dec: 8am-4pm
  • Tuesday 2 Jan: 8am-4pm
  • Thursday 4 Jan: 11am-4pm

Main Responsibilities:

  • Responsible for the cash float, all cash taken, credit card transactions and bistro sales.
  • Ensure the smooth day to day running of all bar sales/food operations as determined by law
  • Be aware of the sensitive nature of the Hospice and the needs of all visitors and patients
  • Prioritising tasks to achieve the smooth running of the Bistro
  • Coordinating communication between front of house and back of the house staff
  • Keeping detailed records of daily, weekly and monthly costs and revenues
  • Maintaining stock control and rotation
  • Complying with the existing opening and closing procedures, check lists and temperature check practices
  • Preparing and serving hot and cold food
  • Responsible for catering for different events in the Bistro/Venue Hire and any other department and supporting the manager in daily tasks
  • Answer colleagues queries and secure sufficient stock to supply the Hospice needs (staff room and other department’s needs)
  • Working closely with the Hospitality Manager, to support the Bistro area and its place within the business
  • Gather guests’ feedback and recommend improvements to our menus
  • To undertake precautions to ensure the safety of others as well as oneself. Also ensure implementation of cleaning and housekeeping schedules ensuring that adequate standards of cleanliness and hygiene are maintained throughout the operation complying to statutory regulations, i.e., food hygiene, HACCP, COSHH and health and safety.
  • To have an awareness of customer needs ensuring excellent customer service, food presentation and compliance with the food safety policy
  • To assist with catering activities on site, developing the business with a focus on service and income generation. 
  • To undertake Bistro service delivery and ensure that high standards are maintained in compliance with all policies and procedures
  • To provide a high standard of customer service at all times.  
  • Supervising volunteers working within the Bistro.
  • To maintain a high standard of personal and food hygiene to comply with statutory and food safety requirements. 
  • To ensure that high standards of service, a clean, safe and tidy customer and staff environment are maintained at all times

Please apply online and include what shifts you would be available for. Please check you can get to the location before you apply. 

Other jobs like this

    Date Posted
    07 Dec 2023
    Location
    United Kingdom
    Position
    AMBASSADOR
    Vacancy Type
    Temp
    Employability Skills:
    Team Work
    Date Posted
    30 Nov 2023
    Location
    United Kingdom
    Position
    AMBASSADOR
    Vacancy Type
    Temp
    Employability Skills:
    Team Work
    Date Posted
    29 Nov 2023
    Location
    United Kingdom
    Position
    AMBASSADOR
    Vacancy Type
    Temp
    Employability Skills:
    Team Work