Title: Science Festival - Ambassador support
Date: 20th October - 28th October (weekend shifts available)
Time: Times vary, please see shifts below
Location: ARU Chelmsford, Chelmsford & Writtle
For this work opportunity you will be supporting the events team as an ambassador at the Science Festival. Your duties will include:
- Welcome visitors and provide directions.
- Help attendees find the correct event.
- Support visitors with accessibility requirements where possible.
- Help keep venues tidy and report issues to the Events Team.
- Keep entrances, exits and walkways clear.
- Follow instructions provided by staff.
- Remain professional, approachable and respectful at all times.
- Escalate complaints, concerns or challenging situations to the Events Team.
- You may be asked to check attendees in using an iPad.
- Ensure attendees are attending the correct event.
- Check registrations using the approved booking system.
- Follow Event Team guidance regarding late arrivals, waiting lists and walk-ins.
- Do not take payments unless specifically authorised.
- Treat attendee information as confidential.
- Do not photograph attendee lists or share personal information.
- Return all equipment at the end of your shift.
Additional Information:
- Smart – an ARU T-shirt or sash will be provided
- Please wear comfortable footwear. You may be based outside for some periods so dress appropriately for the weather.
- Branded umbrellas can be provided.
Shift Times: Shifts vary, weekday shifts can be anytime from 16:00 - 20:00 and the weekend shifts can be from 07:30 - 20:00
Requirements:
- Be comfortable speaking to the public.
- Great customer service skills.
- Great communication.
- Good understanding of the campus
If you are available, please apply now!
Role expiry: 19/10/26