What is Customer Service?

What is Customer Service?

“Did you know that an unhappy customer tells 10 people about their experience, whereas a happy customer will only tell 5 people!”

Customer Service is a fundamental skill that employers look for when searching for the right candidate and it comes in all different shapes and sizes, such as;

Excellent Communication Skills - Writing, verbal and listening skills are important. You a... Read More »

MIND THE GAP!

MIND THE GAP!

I didn’t get to where I am today without a few bad decisions. Bad luck played its part. And would I be human if I hadn’t suffered some debilitating mental health issues along the way?

We all have our reasons (not excuses) for the parts of our CV we wish we could hide from prospective employers. Those few months or even years you just hope they don’t ask about. Redundancy. Travelling. Raising... Read More »

Working from home as a parent

Working from home as a parent

Have you ever heard of ‘common exception words’ ‘bossy words’ or ‘digraphs’? No, neither did I until Wednesday 25th March 2020, when I started to work from home for the first time in conjunction with the Governments response to the COVID-19 pandemic.

Working for Student Services at ARU for the past 5 years has proved that you often have to be adaptable and work in line with the ever-changing climat... Read More »

Meet the ARU Temps Team

Meet the ARU Temps Team

Hello, welcome to our re-branded blog and just like you’d expect our first blog post as ARU Temps. New name but same service!

Meet the team from top left to right: Natasha Hill, Nicola Hodge, Suneet Bakarania & Colm Donnelly. From bottom left to right: Rachel Coward, Laura Kendrick & Helen Cann.

Now, the juicy stuff…

Helen Cann our ARU Temps Manager works across both campuses. Intere... Read More »

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