Telemarketer
Pay rate: £12.60 per hour PLUS commission (after successful completion of probationary period)
Location: Harlow, Essex (office based role - free onsite parking)
Hours: Full-time, 37.5 hours per week Monday to Friday
Term: Temp position leading to a perm role for the right candidate (pending successful completion of 14 week probationary period)
Start date: ASAP
Application deadline: Monday 15th September 2025
Our client is well established property and facilities management business based in Harlow, delivering tailored solutions across commercial and residential sectors. With a reputation for quality, innovation and excellent customer service, they work with clients to deliver safe, sustainable and efficient environments.
The role
We are seeking a motivated and enthusiastic Telemarketer to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, promoting our products and services, and generating leads to drive sales. The ideal candidate will possess excellent communication skills, a strong sales acumen, and the ability to analyse customer needs effectively. Knowledge of the property industry is an absolute plus. Duties include:
- Conduct outbound calls to prospective clients to promote products and services.
- Utilise CRM to manage customer interactions and track sales progress.
- Analyse customer responses and feedback to tailor sales pitches effectively.
- Maintain detailed records of calls, customer interactions, and follow-up actions.
- Collaborate with the sales team to develop strategies for improving outreach efforts.
- Provide excellent customer service by addressing inquiries and resolving issues promptly.
- Meet or exceed daily call quotas while maintaining quality standards.
Person spec
ESSENTIAL:
- Previous experience in telemarketing or sales.
- Strong analytical skills with the ability to assess customer needs and preferences.
- Excellent verbal communication skills with a persuasive tone.
- Familiarity with Outlook and Microsoft Office products.
- Self-starter with initiative, able to work independently as well as part of a team in a fast-paced environment.
- A positive attitude and resilience in handling objections or rejections.
- Passionate about sales and eager to make an impact.
- Eagerness to grow with the company and contribute ideas.
DESIRABLE
- Knowledge of the property industry.
- Familiarity with Zoho or similar CRM software..
How to apply:
Please click on the apply button ensuring your CV is up to date and your cover letter is tailored to showcase your relevant skills and experience for the role.
IMPORTANT NOTICE: When making your application, feel free to use AI to enhance your CV and cover letter, but make sure to include REAL-LIFE EXAMPLES that clearly demonstrate your skills, experience, and knowledge. Applications that appear overly generic or lack evidence will be referred to the Employability and Careers team for further support and will not progress to the next stage of recruitment.