Cambridge University SU Receptionist

Job Description

OFF-CAMPUS EMPLOYER

Job title: Reception Staff
Pay rate: £12.00 per hour
Reports to: Activities Manager
Department: Enterprise & Services
Place of work: Cambridge University SU, 3rd Floor, University Centre, Granta Pl, Mill Lane, CB2 1RU
Contract: Part-time, flexible contract / Monday - Friday

Cambridge SU is looking to hire a team of receptionists. Join our friendly team if you enjoy a vibrant student environment and are passionate about providing a high level of customer service. We are offering flexible, part-time working hours in our student lounge located in the centre of Cambridge.

Job purpose: The Reception team’s main duty is to provide cover for the reception to enable the smooth and efficient running of the student services day to day. This includes running of the reception desk, shop, and services, assisting students, and conducting administration to support the wider staff team.

Duties:

The day-to-day running of the reception desk, shop and services, including during busy periods, lunch breaks or holidays and periods of leave.
Greeting visitors warmly and offering them help.
Taking and directing calls.
Responding to enquiries by phone, email and face-to-face.
Providing information and signposting students to other University service providers.
Completing administrative tasks like filing and delivering and accepting mail.
Cleaning, organising, and maintaining the reception area.
Keeping basic office supplies stocked

Requirements:

The Receptionists are usually the first point of contact at the SU and should therefore display a positive, approachable, inviting, professional and friendly front of house for students and visitors to the Union.
Good working knowledge of Microsoft Office and Google Suite
Customer service experience
Experience of working in front of house environment.
Good communication skills both written and oral.
Experience of communicating with a diverse range of people.
Ability to manage time effectively with good prioritisation skills.
Fast learner and flexible
Good organisational skills
Proactive and motivated
Comfortable giving out sexual health supplies

How to apply: please email a CV and a cover letter to [email protected]. Your cover letter should address how you meet the above requirements. If you would like an informal conversation about the role and its requirements, please email Neith Charlesworth, Activities Manager [email protected] with your contact details and availability.

Cambridge SU is committed to creating an organisation in which all members and employees are respected, discrimination is not tolerated, and diversity is encouraged. All members and employees will be treated fairly and with respect. Selection for employment, promotion, training, or any other benefit will be on the basis of aptitude and ability.

We welcome candidates from diverse backgrounds. We particularly welcome applications from those from Black, Asian, and ethnic minority backgrounds to apply for this vacancy, as they are under-represented within Cambridge SU.

Please DO NOT apply by clicking the 'Apply' button on the ARU Temps website - All applications must be made to the client directly via the details above.

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Cambridge University SU Receptionist

Cambridge University SU Receptionist

Job Description

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